We get tons of calls from happy customers (I LOVE that part of my job), but the e-mails aren't as numerous. I also have seen where people are saying good things about us on several forums (search> rightnowautoparts ). I wanted to share this one on the blog as reinforcement for what I wrote earlier in the entry "Retail customers are a pain". We really love our customers, especially when they take time from their busy day to reinforce what we are doing here at www.rightnowautoparts.com . Thanks Josh!!
Brad,
I just wanted to send a quick thank you along to you and all who were involved in seeing that I was taken care of. In a society where good customer service seems to take a back seat more and more it has been a pleasure doing business with an organization that obviously cares for their customers. Due to your swift action and initiative to resolve my issue, I was able to avoid a great hardship. I hope this letter of gratitude in some way can speak to the excellence in customer service your staff certainly practices.
Thank you highly and with much respect,
Josh
Rightnowautoparts.com is now Autopartstomorrow.com Same great service BETTER prices and FREE returns!!
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