Tuesday, March 16, 2010

Why can't I order over the phone?

At rightnowautoparts.com we are basically adding a new way to sell our parts by creating this web page. In reality, we are a group of warehouses that supply parts to businesses who install them for their customers. As such, we do not have any retail outlets or even the ability for customers to pay with cash or credit cards. We could add those things, but that would add costs that would then need to be rolled into our prices. With the web page we have a fully integrated process that keeps all of our customers credit data secure. On our end all we can see is the last four digits from the card, and of course the customers name and shipping address. All transactions are directly between the customer and our credit card provider, RBS Lynk. We want to make sure that we never have access to the actual card number so that no one could take advantage of our customers. The vast majority of credit card fraud comes from locations where the number is physically present (restaurants, gas stations, U.S. Mail, etc.). This may seem a bare bones approach but we have found that our customers greatly appreciate the bare bones prices it results in. Thanks for doing business with us, Tell your friends!!

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