Thursday, July 8, 2010

Notes on Shipping

While our company has been around since 1924 and we have been shipping boxes to customers around the country for decades, it is important for me to share some notes about our shipping procedures for customers who may not know because they have not.

First and probably most importantly are our shipping times in transit. We have warehouse locations ranging from Southern Georgia to Northern Pennsylvania, basically covering the entire Easterm United States with at most, two day UPS or Fedex Ground shipping. Second, and also important is to note that if an order is printed before 4PM E.S.T. it will ship out the same day. In our main Georgia warehouse we have extended shipping hours and can generally ship out Fedex Second and Overnight packages until 5PM E.S.T..

Occasionally we will need to ship packages from multiple locations from the same multi-line order. If that is the case we will make evry effort to ship from the same general region so that the boxes show up the same day, but occasionally you might recieve the second shipment a day later.

We are accustomed to dealing with businesses who need their parts very fast and at a good price. We really did not see a need to change the way we did business just because a consumer might only have need of our products one time. To us, a customer should always expect high levels of service and a very reasonable price. It has made us very successful in all we have done for over 80 years. We think you will see that commitment in the way we handle your order.

Thanks !!
Brad

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